Welcome

Welcome! I've started Wildwood to offer you spectacular, high quality embroidery and knit goods to complement your unique personality. Stand head and shoulders above the crowd in your creations from Wildwood Studio.

Check back often, I add new pieces and update the shop regularly.

Payments

accept PayPal Only! Payments through PayPal must be received within 48 hours of purchase, or the transaction will be cancelled and items will be returned to the shop. If you are having technical difficulties with PayPal, please contact me to let me know and avoid the cancellation of your purchase.

Residents of Michigan are subject to sales tax of 6.0%. PayPal will automatically add the tax onto your purchase price.
RESERVE ITEMS: Contact me through Etsy if you would like an item reserved and I will hold it for you in the shop.

Shipping

All orders received by 5:00 pm central daylight time will be shipped in a special box/envelope second business day after payment is received, via USPS regular mail and with delivery confirmation. As everything in the shop is made to order, I will need one day to work on your piece.

Third party shipping is available for gifts. Please let me know the address to ship to, any note you would like on a gift card, and the address to which I should send the invoice.

The shipping charge includes both the cost of shipping, handling and the materials used (bubble mailer, box, ribbon, tissue, etc.)

If you wish for your piece to be insured, I am happy to do so but an additional charge will apply. Contact me through Etsy first and I will give you a quote.

If you have a special shipping request, convo me prior to your purchase and we'll work out pricing, etc.

Refunds

I want you to be 100% happy with your purchase. If it is not exactly what you imagined I am happy to work with you to make it right!

Full returns will be accepted within 14 days of receipt. Contact me through Etsy or at wildwoodemb [!at] comcast.net and I will send you mailing instructions and will refund your purchase price (shipping charges are non-refundable).

I'll also accept items for exchange, should you want a different item.

After 14 days, returns are accepted for exchange only.

After 45 days, no exchanges or returns will be accepted.

Exception : Custom orders are NOT returnable or refundable.

Additional

Wholesale and consignment pricing information and terms are available by request only. Please contact me through Etsy or directly at wildwoodemb [!at] comcast.net.

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